Shipping Policy

Our shipping policy provides essential information about shipment details, including the types of shipping services offered, the method of shipping, total delivery time, and any specific conditions. Shipping costs may vary depending on the destination.

Shipping Costs and Delivery Times

Shipping costs and delivery times are calculated during checkout once you provide your shipping details. Most orders are shipped within 3 to 4 business days after being placed. Please note that processing time is not included in the transit time for your chosen delivery option.

Inventory and Product Availability

Our website features a range of products available in bottles, packages, and other forms, based on inventory across all our warehouses. If an item is unavailable and you would like a substitution, we will contact you within 1-4 business days.

While most items are in stock, some medications may not be due to varying inventory levels across our warehouses. If an item in your order is on backorder, we will ship your purchase once the item is back in stock. Typically, orders are completed within 3 to 4 working days, excluding weekends and legal holidays.

Shipping Options

We offer several shipping services to meet your needs:

Standard Shipping: Delivered in 4-5 days.
Expedited Shipping: Delivered in 2 days.
Overnight Shipping: Delivered within 24 hours for urgent orders.

Shipping Costs

Shipping costs vary based on the selected shipping option:

Overnight Shipping: The most affordable option.
Express Shipping: Reasonably priced. We partner with FedEx for courier services. FedEx Overnight and FedEx Express do not charge for shipping. Typical shipping times range from 48 to 72 hours, depending on the destination. Note that we do not deliver on statutory holidays.

Payment Details

We accept the following payment methods:

American Express
Credit Cards
Debit Cards
Mastercard
VISA
Bitcoin
Gift Card

You can choose the payment method that best suits your needs.

Return Policy

You have seven working days to return goods if they were damaged upon delivery. While it is rare for us to supply damaged products, you are covered by our return policy.

Customer Support

If you encounter any issues while placing an order, our customer support team will respond to your inquiries within 24 hours.